Locally owned and operated, Jungle Computer covers the Wilkes-Barre, Scranton and Hazleton Pennsylvania area. Because we are local we can provide you a varied range of Internet - technology solutions - in person. With expertise in computer building, computer service and support, networking, Web design, Web hosting, Website advertising and database development, Jungle Computer offers your business a full-service technology solution.
With the shift of many computer companies from the home and small - business computer user to the large business customer, the home and small - business computer user is increasingly being left behind. While being open to large business purchases, Jungle Computer promises to never lose sight of why we started our company; the individual and small - business computer user.
Jungle Computer offers a straightforward experience, with our easy to navigate website and as always offering quality service, support & computers at competitive prices. Jungle Computer offers quality computers, monitors, peripherals, power protection devices, Tablet PCs, All-in-One PCs, networking products, input devices, data storage products, hardware and software, backup solutions and a comprehensive warranty with every computer.
Mac vs. PC - it has been a continuing debate for anyone looking to buy a new computer. Very passionate and valid points exist in both camps, but it ultimately boils down to your personality. Call Jungle Computer today and one of our trained technicians will be glad to help you find the computer that best fits your personal tastes, needs, and as always, your budget.
FREQUENTLY ASKED QUESTIONS (FAQ)
We have listed below some of the most frequently asked questions in connection with website design, computer repair and sales; along with answers. If you have a question that is not answered here, or you want to talk to us about, please feel free to contact Jungle Computer to discuss your requirements.
How long will it take for my web site to be designed?
The timeline of your website design project is often dictated by you. If you have a deadline in mind we will endeavor to meet it for you. The most common delay in the creation and completion of a new website is waiting for content (text/images) to be sent to us from you.
Once my website design is completed what after sales service do you offer?
We fully support any website we design and are always available should you encounter any problems or require any enhancements. We offer web site maintenance so that your website never get out of date.
Do I have to keep my website with you forever?
You may move your website to another web hosting company at any time. Once your website design is done, we send you a copy of the website on CD "if requested".
I run a small/medium size business and want an online presence to promote my business in a professional manner to new customers and to provide a more professional image to existing customers.
You need a professionally developed website, a domain name, and hosting. You also need the website uploaded onto your hosting account and promoted to major search engines.
If I choose a Content Management System (CMS) can I be sure that my web pages are "Search Engine Friendly"?
All the web pages created are Search Engine Friendly. Our CMS tools are easy to use and all our CMS's come with training.
Do I need a database on my website?
This will depend upon the amount of information you wish to be displayed on your website. If you have a lot of products and/or services, then it may be advantageous to have a database incorporated into your website. We will discuss this in detail with you and if a database is advised we will explain in detail exactly how this will work.
Can I have an e-commerce website?
Yes you can. We use Secure Servers (SSL) which have the latest encryption methods to ensure that your customers can buy from you knowing that the information they enter is secure and safe.
How much will a website cost me?
The cost of websites varie depending on the websites size and complexity. If you give us a call we will be glad to take the time to discuss with your website design requirements, and then give you a quote. If you need an idea on your website cost before calling Jungle Computer, Click Here to use our website quote tool .
Who owns the website once it is completed?
The website we design belongs to you completely. We will send you a copy of the website on CD "if requested". This copy is for your retention and if you want to use a different website design or web hosting company, you are completely and able to take that copy to them for use.
We have been selling computers since 2005, and our computers are trusted as the premiere computer by users at NASA and Merrill Lynch to name a couple. Built with #1 rated components it is no wonder that our computers are known for quality, the lowest failure rates in the industry, and service turnarounds which average four (4) times faster than any big name brand. That's why our computers are found whenever time and data are precious. You would think that quality comes with a hefty price tag, not so with computers sold by Jungle Computer. When it comes to our computers there is no better value anywhere.
When I try to download drivers from ftp://download.spartanco.com, I get a timeout error or I am asked for a password to proceed. Can you give me the password or is there a setting I can change to bypass this request?
Our FTP site is designed to work optimally with IE7, if you’re using IE6 you can use our FTP site by changing the FTP folder view settings in your browser. In your browser go to; TOOLS --> INTERNET OPTIONS and click on the ADVANCED Tab. Under the BROWSING heading you should see a checked box next to "Enable FTP Folder View". Uncheck this box, save your settings and refresh the FTP page. You should now be able to fully access our Downloads page.
When typing my cursor behaves erratically and inserts itself randomly at various points in the document I’m working on. Is there a problem with my touchpad or a setting I can adjust?
This is generally caused by inadvertently "palming" the touchpad while typing. Many users don’t realize that they may be dragging their palm across the touchpad while typing, which the touchpad then interprets as a double tap, inserting the cursor at a seemingly random spot. There are several different solutions depending on the model of your notebook and the specific touchpad installed.
For models with a Synaptics touchpad (check Mice and other pointing devices in Device Manager), you may be able to turn off the double tap function of the touchpad with the installed Synaptics software.
Some models allow for the temporary disabling of the touchpad altogether. One of the function keys, most often F3, may be labeled with a touchpad icon with an X through it. Hold down the Fn button and hit F3 to disable the touchpad. Hold down the Fn key and hit F3 to enable the touchpad again.
For all other models a third party solution is available. TouchFreeze 1.02 is here: ftp://download.spartanco.com/MiscDriversPrograms/Touch%20Freeze.
When my notebook goes to boot into Windows I get a Blue Screen error at the same point every time. I just purchased the notebook and loaded Windows XP myself (or reloaded the OS for my customer). I think it’s a hardware error, what should I do?
All new notebooks come with AHCI (Advanced Host Controller Interface) enabled, which is natively compatible with Windows Vista and Windows 7. For all older Windows operating systems you will need to disable the AHCI setting in the system BIOS. Some of our models need to run a batch file from a bootable USB to enable or disable AHCI (currently all models beginning with SCMxxx).
Download this file onto a bootable USB and boot the system to the flash drive;
ftp://download.spartanco.com/Notebooks/SCM150(JHL91)/AHCI%20Tool/JHXXX_AHCI.zip
Commands: AHCI_DIS will disable the ACHI. AHCI_EN will enable the AHCI
After disabling the AHCI you may still experience the Blue Screen error. If this is the case you may need to reload your operating system.
How do we know when we have succeeded?
We build relationships with our customers that start well before the beginning of the project, through the launch of the project, as well as continuing through the maintenance process.
We feel we have accomplished one of our goals for success when our clients express the following:
Our website was designed by Jungle Computer and now is being serviced by them! We had a web promotion company call us recently. They promised we would be viewed on the first page of search engines if we signed up for their service. This company' prices were hundreds of dollars per month for each key word. In the process of showing us how "good" there service would be for www.davistrophies.com, they had us separately search with the keywords "plaques, "trophies" and then "awards". I indicated to the caller that we were already on the first page, in the top 7 positions on all 3 of these major key words through the service with Jungle Computer. I told the caller my current cost for this service was very reasonable. He then said it was "luck". He claimed my high level of service from Jungle Computer and the price would result in inconsistent results; and that I couldn't possibly get this level of service so much cheaper. I told him that I can check the web results anytime with these key words and I am always on the first page of a search. This company wanted $300.00 to $800.00 per key word for a 50 mile coverage radius of my business.
My cost with Jungle Computer is $30.00 bucks a month for the basic service but it works like superior service. Our company is highly computerized and a very specialized business. We have not only used Jungle Computers web services, but the repair service as well. They are ALWAYS responsive. If the situation is an emergency they will be here very quickly to get us up and running, and at a reasonable rate too. We trust Jungle Computer for a high level of service at a fair price!
Thanks to Joe and the staff at Jungle Computer for a job well done!
When we need help with our computers or our website, I know I can always call Jungle Computer and the job will get done; fast and professionally.
One of the technicians from Jungle Computer will either come to our site or will assist us over the phone, and what I think is cool will log-in to our computers and fix the problem remotely while I watch. I would just like to say that when we need them they have always been there for us.
Steps to a Healthier PA - Luzerne County is an initiative from the U.S. Department of Health and Human Services (HHS) that advances the goal of helping Americans live longer, better and healthier lives.
Jungle Computer has awakened our website from the plain old Kidde website we had to our new dynamic fresh looking website that is an easy to maneuver information center, with a strong marketing model.
"I have purchased computers and computer equipment from Jungle Computer for both my home and office and have been happy each time. Joe at Jungle Computer makes sure I have exactly what I need and makes sure I know how to use it before he leaves. The service provided by Jungle Computer is terrific and much more reliable than any of the big name computer companies I used to deal with in the past. I have recommended Joe to others in need of computers, computer equipment and website work and will continue to do so in the future."
Michael J. Bendick, Esquire
480 Pierce Street, Suite 310
Kingston, PA 18704
(570) 283-1400 www.bendicklaw.com
"Here at the Oscar Smith Company we have known Joe from Jungle Computer for some time. In fact we all affectionately call him "Jungle Joe". Whenever we have an issue with a computer, printer or the network we don't panic. We just pick up the phone and call Jungle Computer. Jungle Computer is on the problem within minutes. Joe from Jungle Computer comes to our rescue so fast I think he is waiting around the corner for our call. What is also nice about their services is that they can supply all our needs. It could be as complicated as setting up a new office with all it may need to run or as simply as a longer cord for your speakers. In today's busy world it is nice to know I have one less thing I have to worry about; Joe does my worrying for me."
Debbie Muench, Owner
Oscar Smith Company, Incorporated
P.O. Box 1455
Wilkes-Barre, Pennsylvania
18703 information@oscarsmithcleaning.com
"Our law office has been using Jungle Computer for over a year. They have always provided prompt, courteous and professional computer and technical services."